Terms of Service

Effective Date: February 1, 2026

Welcome to Schedule Smiles. By accessing our website, scheduling a consultation, or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using Schedule Smiles' website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Services Description

Schedule Smiles provides patient acquisition services to dental practices, including:

Lead generation and appointment booking services

Practice management software solutions

A free 2-week trial period to evaluate our services

Video consultations to discuss service offerings

3. Eligibility

Our services are intended for dental practice owners, managers, and authorized representatives who are at least 18 years of age and legally able to enter into binding contracts.

4. Free Trial Terms

2-Week Free Trial:

The trial period begins on the date we mutually agree upon during your consultation

During the trial, we will provide lead generation and software access at no cost

No credit card is required to start the trial

Either party may terminate the trial at any time without obligation

At the end of the trial period, you may choose to continue with paid service or discontinue without penalty

5. Account Registration and Security

When scheduling consultations or using our services, you agree to:

Provide accurate, current, and complete information

Maintain the security of any account credentials

Notify us immediately of any unauthorized access

Accept responsibility for all activities under your account

6. Acceptable Use

You agree not to:

Use our services for any unlawful purpose

Attempt to gain unauthorized access to our systems

Interfere with or disrupt our services

Transmit viruses, malware, or other harmful code

Impersonate any person or entity

Violate any applicable laws or regulations

7. Intellectual Property

All content on our website and within our services, including text, graphics, logos, software, and designs, is the property of Schedule Smiles and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

8. Appointments and Consultations

Scheduling:

Video consultations are scheduled at mutually agreed times

We reserve the right to reschedule with reasonable notice

You may cancel or reschedule appointments with at least 24 hours notice

Conduct:

Consultations are for legitimate business discussions about our services

We reserve the right to terminate consultations that are abusive, inappropriate, or conducted in bad faith

9. Service Availability

We strive to maintain uninterrupted service availability but do not guarantee that:

Our website or services will be error-free or uninterrupted

Defects will be corrected immediately

Our services will meet all your specific requirements

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

10. Third-Party Services

Our services may integrate with or link to third-party platforms and services. We are not responsible for the content, privacy practices, or terms of service of any third-party providers.

11. Limitation of Liability

To the fullest extent permitted by law:

Schedule Smiles is provided "as is" without warranties of any kind, express or implied

We are not liable for any indirect, incidental, consequential, or punitive damages

Our total liability for any claims arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim

We are not liable for any business losses, including lost revenue, profits, or opportunities

12. Indemnification

You agree to indemnify and hold harmless Schedule Smiles, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of our services

Your violation of these Terms

Your violation of any third-party rights

13. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We collect, use, and protect your data as described in that policy.

14. Communications

By using our services, you consent to receive communications from us via email, phone, or other electronic means regarding:

Your scheduled consultations

Service updates and trial information

Marketing communications (you may opt out at any time)

15. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for:

Violation of these Terms

Fraudulent or illegal activity

Any reason at our sole discretion

Upon termination, your right to use our services immediately ceases.

16. Modifications to Terms

We may update these Terms of Service at any time. We will notify you of material changes by posting the updated Terms on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

Dispute Resolution:

Any disputes shall first be attempted to be resolved through good-faith negotiation

If negotiation fails, disputes may be resolved through binding arbitration or in the courts of [Your Jurisdiction]

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Schedule Smiles regarding the use of our services and supersede any prior agreements.

20. Contact Information

For questions about these Terms of Service, please contact us at:

Schedule Smiles
Email: [email protected]
Address: 1529 West Pender St, Vancouver, BC V6G3J3 Canada