Privacy Policy

Effective Date: February 1, 2026

At Schedule Smiles, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

When you schedule a video call or express interest in our 2-week free trial, we collect:

Contact Information: Name, email address, phone number, and dental practice name

Appointment Details: Preferred call times and scheduling preferences

Practice Information: Basic details about your dental practice to better serve you during our consultation

Technical Data: IP address, browser type, device information, and website usage data through cookies and similar technologies

How We Use Your Information

We use your information to:

Schedule and conduct video consultations about our patient acquisition services

Provide you with a free 2-week trial of our lead generation and software services

Communicate with you about our services, appointments, and trial progress

Improve our website, services, and customer experience

Send you relevant marketing communications (you can opt out at any time)

Information Sharing

We do not sell your personal information. We may share your data only with:

Service Providers: Third-party vendors who help us operate our business (scheduling platforms, CRM systems, email services)

Legal Requirements: When required by law or to protect our legal rights

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate data

Request deletion of your information

Opt out of marketing communications

Withdraw consent for data processing

Cookies

Our website uses cookies to enhance your browsing experience and track website analytics. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you don't proceed after the trial period, we'll retain basic contact information unless you request deletion.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Schedule Smiles
Email: [email protected]
Address: 1529 West Pender St, Vancouver, BC V6G3J3 Canada